Your common queries answered.

Frequently Asked Questions

Some of the most frequently asked questions

You need an Extended Public Key for each blockchain you are going to use. You can get it from hardware wallets like Trezor or Ledger, also you can get it from hot wallets like Exodus (multiwallet), Atomic WalletTrustwallet (Ethereum and BSC) or Metamask (Ethereum and BSC).

We also have a tool to generate your mnemonic phrase, but it won't be stored in our servers, this mnemonic phrase will generate the Extended Public Key for each blockchain and you can use it in the wallets listed above to manage your crypto.

We do not manage your wallet, we only generate the addresses to receive payments and send notifications to your website or email.

To manage your wallet, you can use hardware wallets like Trezor or Ledger, or hot wallets like Exodus (multiwallet), Atomic WalletTrustwallet (Ethereum and BSC) or Metamask (Ethereum and BSC). Using these wallets, you can check your full balance, transactions or transfer your coins to anyone.

You can use Starter plan forever. Paid Plans can be bought in monthly or yearly subscriptions.

No, we do not support credit rollovers. If your plan is active, your account will fill with the plan credits each month until your subscription expires.

You will receive a notification when you reach 80%, 90% and 100% of your credits. Then your subscription will stop till the next renewal date. You can also upgrade your subscription.

It means you are going to pay based on how much credits your consume in each API call, amount will be deducted from your account balance.

If you don't have programming knowledge, you can use our Hosted Checkout and redirect users to this page to receive a payment, it will save you time to make a custom page to receive payments and get notifications.

We also provide an API documentation, so you can create your own applications to connect with our servers and make transactions.